Since August 2013, Bill Charles has served as Emerald’s Chief Information Officer and Chief Information Security Officer where he leads all aspects of the company’s IT infrastructure and systems. Since taking on this integral role, he has built the entire information technology organization from the ground up while delivering infrastructure, integration, security and compliance capabilities resulting in consistently reliable operations, best practices and standards, and scalable solutions. He also leads the day-to-day IT operations and functions, operating expenses, project management, budget, investments, programs and business growth.
With more than 30 years’ experience in technology roles, Bill has implemented complex IT software and infrastructure projects across multiple industries. Prior to joining Emerald, Bill spent nine years as the Senior Executive in IT for Pacific Sunwear (PacSun). He has also previously held a number of technology and product manager roles including at DXL Group.
Bill has an undergraduate degree from the University of Connecticut and an MBA in Finance from the F.W. Olin Graduate School of Business at Babson College. Bill resides in Laguna Niguel, CA with his wife and three daughters. His interests include paddle boarding, skiing, hiking and everything outdoors.